Payment Policy
1. Accepted Payment Methods
We accept Visa, Mastercard, American Express, Discover, Klarna, Apple Pay, Google Pay, and PayPal for orders placed through sravento.com. Available payment methods may vary depending on your device, location, checkout settings, and payment provider availability.
2. Transaction Currency
All product prices, shipping fees, discounts, and order totals are charged in United States Dollars (USD). If your payment account uses another currency, your bank, card issuer, PayPal, Klarna, or digital wallet provider may apply exchange rates or additional conversion fees.
3. Payment Security
Payments are processed through secure third-party payment service providers, including Stripe, PayPal, Klarna, Apple Pay, and Google Pay where available. GUANG ZHOU YUN CHUN SHANG MAO YOU XIAN GONG SI does not store full card numbers, CVV codes, PayPal login credentials, or complete payment authentication information on our servers. We use secure checkout connections, encrypted transmission where available, fraud screening, payment verification, limited access controls, and trusted payment processors to help protect payment-related data.
4. Payment Authorization and Failed Payments
Your order will only be processed after payment is successfully authorized and confirmed. If payment fails, is declined, is flagged for review, or cannot be verified, the order may be delayed, cancelled, or left unpaid. Please check that your billing details, card information, wallet account, and payment authorization steps are correct before submitting your order.
5. Refunds and Original Payment Method
Approved refunds will be returned to the original payment method within 7 business days after the refund is approved. Your bank, card issuer, PayPal, Klarna, Stripe, Apple Pay, Google Pay, or other payment provider may take additional time to post the refund to your account. Refund eligibility, return conditions, and package issue rules are explained in our Refund & Returns Policy and Shipping Policy.
6. Payment Disputes and Review Evidence
If a payment dispute, chargeback, Stripe review, PayPal case, fraud review, or card issuer inquiry occurs, we may provide relevant order records as evidence. This may include order details, payment confirmation, billing and shipping information, customer communication, tracking records, delivery confirmation, return authorization, refund records, and related policy pages including our Shipping Policy, Refund & Returns Policy, Privacy Policy, and Terms of Service. For payment questions, contact GUANG ZHOU YUN CHUN SHANG MAO YOU XIAN GONG SI at service@sravento.com or +86 16583021918. Company address: Unit V005, Room 604, No. 22 Chuangxing Road, Yongning Street, Zengcheng District, Guangzhou City.